Service Support Specialist
POSITION TITLE: Service Support Specialist REPORTS TO: GM/Service Manager
Service Support Specialist are the go-to folks in our dealership. They primarily work in the service department assisting technicians with moving boats in and out, staging tools and parts, cleaning shop bays, unloading units, cleaning and detailing boats and much more. They also assist the retail staff where needed.
Follows all safety precautions and procedures at all times
Assist marine technicians with day-to-day activities.
Assist admin and sales personnel with day to day activities
Assist customers with dropping off units for service
Offloads new boats, trailers, and motors upon delivery
Transports boats, trailers, and motors to and from offsite locations including customer locations, boat shows, etc.
Conducts the safe and efficient moving of boats in and on the dealership property, including hauling, launching, and docking.
Responsible for checking cleanliness of all service boats, covers installed properly and ready for pick up.
Cleans new, used and customer boats Polishes and waxes boats as necessary or as instructed
Maintains all clean-up areas daily
Reports all low inventory or shortages of clean-up products
Ensures all equipment is returned to appropriate place after use
Ensures all equipment is in good working condition at all times
Ensures the dealership property is maintained as a clean, safe environment
Reports all damaged or malfunctioning equipment to department head
Attends department meetings as required
Performs other related duties as assigned
18 years old
Strong attendance and work ethic
Ability to follow orders with a willingness to learn
Ability to work in the outdoors and occasionally lift heavy objects
Familiarity of boats and backing trailers is helpful
Have a valid state driver’s license
Currently have or the ability to get an Ohio Boaters Education Card if required by Ohio law. (Born on or after Jan. 1, 1982.)
Ability to pass a pre-employment background/drug screen
Group Health Insurance
Company sponsored 401K
Paid Time Off
Ability to advance internally if desired
Be part of a growing company